Skip to content
Influence

Greenbyte Ideas

← Power Factors Influence

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.



How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

273 results found

  1. Tariffs

    We would like to set up the tariff (€) to have a complete overview of our budget

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  1 comment  ·  Budgets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Display totals in Status logs

    In Status Categorization,
    1- why don't you display the losses together with the downtimes for each line?
    2- then could you display the total of losses and downtimes for what is on display (and thus filtered)?
    It could be very useful so to know the total of losses and downtimes for a specific downtime code by example, or any other filtered downtimes

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Statuses  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. add extra information icon available to status code

    I would be usefull to include an extra icon displaying a pop-up with extra information on a certainstatus code. This would improveinterpretation of certain status codes that only appear very limted.

    This would involve also creating an extra information field to the status code overview under administrate/contract/status code

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Dashboards and widgets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Keeping the track of snag list

    We would like to be able to keep the track of snag list per turbine or per site(i.e. missing parts, malfunctioning equipment etc.); things that are not part of mainly HSE, but worth keeping as part of the records.

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  1 comment  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Harmonize date/time selectors throughout the system

    There are inconsistencies in both the options for quick time selectors (Last 7 days - Last week - etc.) as well as the label used for date/time fields (time span - time interval - during - etc.). Also - in some places you are given a single calendar to select both the start and end date - and in others these are separate calendars.

    We would like to harmonize the date/time selectors throughout the system to make them consistent.

    Proposed quick selections
    All time
    Last year
    This year
    Last month
    This month
    Last week
    This week
    Last 7 days
    Yesterday…

    29 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  3 comments  ·  GUI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Hide or remove widget informations

    We would like to be able to choose which information we want to hide or display on the widgets.
    For example, for the "Real-Time Wind Turbine Metrics" widget we do not want to display the column of the icon and the ID.

    10 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  1 comment  ·  Dashboards and widgets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Select Availability Category Within Task

    When creating a task there is an option that may be selected that is labeled "Affects Downtime". If this option is enabled, the availability contract categories should appear and one should be assigned to the task.

    This would be useful for sites that are utilizing tasks to coordinate site work.

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Availability contracts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Be able to generate an audit trail of users switching work parties

    Sometimes, technicians have to leave a work party on a turbine and work with another work party on a different turbine. If we add their name onto the new work party, there is no way in the future we can track the fact that he/she was working with another work party previously. Could we have a tracker that indicates which work parties a user has been associated with in a day?

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Plan | Task | Lost production for a task

    The sum of the lost production of status codes attachted to a specific task. There are multiply status codes connected to a task. When I want to calculate the lost production I have to open every status code and look for the lost production. It would be nice - if there is a lost production for a task.

    15 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Tasks: for several tasks linked to site access, select only the ones you want to resolve

    When there are several tasks in a site access , I need to be able to to choose the one you want to resolve and the one you want to let unresolved

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Have name of operation controller in site access

    Have the name of the operation controller in the site access (actually it is a WTSR requirement)

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Automatically add current time as start time when logging on additional personnel to an existing "Site Access"

    When logging on additional personnel to an existing "Site Access", currently you must manually enter the start time for each new person. Instead the Start Time should automatically populate with the current time (i.e. the same way it does when you first create a "Site Access"). This is another time sink that could be easily eliminated.

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Monthly estimated budget

    We would like to have a monthly estimated budget taking into account the energy already exported and planned downtimes.

    This value would be updated every day and displayed in kWh and €.

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Budgets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Add comments when task is created

    Make it possible to add a comment from the create task window. Right now you have to create a task - wait for page to refresh - and than add a comment - this workflow is taking to much time.

    15 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  2 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Export data: add the option to edit existing exports

    Right now if a wrong setting is made in the export, the export must be done all over again. Adding an "edit"-Button to exports would solve this. It would also be helpful for recurring exports when the old export could be edited instead of using the template function.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Data export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Export User Defined Alerts

    We do want to track how frequent specific alarms ( especially user defined ones) are repeating.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Data export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Lost production : manual recording possibility

    In case of grid loss -for example- - the lost production of a status log can be calculated with the Estimated Potential Power. But this considers only a short period of time (mean between one hour before and one hour after the shutdown). When the shutdown is for a long time period (several hours or days) - it would be useful that the users could add a lost production manually.

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Calculations and metrics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Plan - Tasks - Mass edit tasks

    Enable mass edit on the task list with the following options:

    Resolve
    Delete

    22 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Expiry date on Personnel qualifications

    Put expiry dates on qualifications as per inductions. For example Authorised technician status. These qualifications are only valid for a period of time before they have to be renewed. At present there is a HSE risk that someones qualification could expire and they could take control / device access of an asset they are no longer authorised to work on. When the qualification expires then it is removed from the persons record as per the inductions meaning that they cannot take out a device access as they don't have the qualification needed. In addition to this add another field for…

    24 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Automatic periodic report issuing

    Automatically send reports periodically (once per month - quarter) using a predefined template to a specified group of emails.

    16 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Accepting Votes  ·  0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 9 11 13 14
  • Don't see your idea?

Greenbyte Ideas

Categories

Feedback and Knowledge Base

(thinking…)