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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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273 results found

  1. Report - Gantt configuration - Select Period

    It's a fixed period. It's possible to select Categories and State, but not the period.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  2. User permissions: edition of existing alerts

    I would like to provide a Limited user with access to the section Administrate->Alerts, but without permission to edit the existing alerts (similar to the permissions that exist for dashboards).

    1 vote

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    0 comments  ·  Users  ·  Admin →
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    Accepting Votes  ·  Giorgio responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  3. Power bars and maximum installed effect or maximum effect according to power curve

    It would be nice if the app and the web page could use the maximum power curve value instead of installed capacity in the power bars.

    This would improve our visual knowledge if the machine is running accordingly to the current PC.

    3 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  4. Add turbine "title" in the data.json

    In order to obtain "turbine title" in addition to "turbine Id" directly from same json please add the "turbine title" in the data.json.
    For instance I am gathering data with data request and always need to make a second request to have the "turbine title" which is not present in data.json and more useful than turbine ID for final utilisation.

    5 votes

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    Accepting Votes  ·  0 comments  ·  API  ·  Admin →
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  5. Show more than 20 site access logs on screen

    Less than half the screen is used on the site access page, so it would make sense to utilise the wasted space and reduce the number of pages people have to click through. The side bar is useful, however viewing a site access via this changes the filters on the main page which negates any actual benefit.

    9 votes

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    0 comments  ·  Plan  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  6. The Breeze app and missing wind direction

    For turbines that don't provide wind direction, please use nacelle direction in the app instead so you can show from where the wind is coming.
    You already do this in your web version.

    5 votes

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  7. Next asset filtering option would help a lot

    In general the UI requires too many mouse clicks when working repetitive tasks.

    For instance, we have a task like "Perform status categorization for every wind turbine for previous month". Each time, through the filter settings, we have to unselect the current turbine, and select another one. Meanwhile some of the filter settings will be erased.

    Especially some of the windfarms have a clutter of the same statuses. Wind farm A will be curtailed so often, that we want to review them with two filter settings:
    1. Do not show Curtailed statuses (to see what is really happening with the…

    2 votes

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    0 comments  ·  GUI  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  8. Export Irradiance raw data via CSV

    I need to export data to do additional reporting or any other thing. The nighttime filter option is great for KPIs, but when data needs to be exported, there is no option to export the "raw" data as it is possible to visualize in Data Studio (as per attachment). This creates an issue when using the data assuming (e.g.) that a day has 24 hours.

    1 vote

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    0 comments  ·  Data export  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  9. Loss of Production Site Grid Export Limit

    Some wind farms have grid export limits that are less than the installed capacity of the wind farm. When the farm output is at its export capacity, for any turbines that are stopped I would like the loss of production to be zero as the wind farm is not actually losing this potential production.

    2 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  10. Display active status/alerts in the Remote Operations Portfolio Overview

    It would be very useful if you could see the turbine status when hovering over the alert symbols on the Remote Operations > Portfolio Overview page. E.g lack of wind, turbine fault status, site accesses etc

    6 votes

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  11. Show Equivalent Full Load Hours in "hours"

    Equivalent Full Load Hours is sometimes shown in "hours" in the platform, but sometimes is shown in "seconds" (like Share->Export Data, or Reports->Time series table (widget)).

    This indicator is useful in hours, can this be resolved?

    1 vote

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  12. Display comment for tasks in report section

    When generating a report and including a custom section regarding "Tasks", one can add a column named "Comments". Currently that only adds a small symbol in that column (see attached image) but would it instead be possible for the text to be displayed in the column?

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  13. Make it possible to use the Manufacturer Potential Power signal in the potential power cascade

    In some cases (e.g. grid curtailment where the site has an export constraint) the existing potential power methods in Greenbyte provided significantly over-estimated figures for Lost Production.

    The manufacturer potential power signal often provides accurate potential power readings during periods of curtailment. If it were possible to make this part of the potential power cascade, users would be able to get more accurate lost production to curtailment figures.

    6 votes

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  14. Alert schemes to include Days of the Week scheduling

    Alert Schemes to include Days of the Week.
    Noise Curtailment schedule need to also respect working hours. I.e the Turbines need to be curtailed Monday-Friday evening, Saturday Afternoon and Sunday full day.
    This is Especially important for UK wind farms that have to protect "Amenity". (a special kind of noise curtailment for sensitive sites near neighborhoods in rural areas) Where infringement of "Amenity" must be reported on and followed up.

    12 votes

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    Accepting Votes  ·  2 comments  ·  Alerts  ·  Admin →
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  15. Add 'Today' as a preselect for the Power Forecast

    Question related to production forecast. For signal power forecast the time span (one day period) is missing. The only option is to choose custome time interval, but it result in a constant reedition widget with the new day. Whether such an implementation is possible?

    1 vote

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  16. Make it possible to view Alerts in Data Studio

    Users will often have to go into data studio to investigate the underlying signals behind an alert. However, it is not possible to see Alerts on the status overview the same way you can see stops, warnings, communications outages, or curtailment. This would make it much easier to analyze the Alert.

    12 votes

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    Accepting Votes  ·  0 comments  ·  Alerts  ·  Admin →
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  17. Site activity: show primary comment when hovering over a specific site access

    At the moment, when you over the personel, you see a pop-up appearing with the names of all registered persons on that windturbine. It would safe us a lot of time if you can also see the reason of the activity (primary comment) when you hover over the site access

    3 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  18. Sun Elevation and Azimuth Data Channels based on Site Location Metadata

    Add data channels in Bright for sun elevation and sun azimuth based on site coordinates that are set in metadata, and allow these channels to be queried through the API.

    These data channels could be used to correlate the actual irradiance to the sun's position, or performance metrics against the sun's position to help identify if areas of underperformance are due to a specific location of the sun.

    1 vote

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  19. Be able to select past contractual years

    "Contractual year" exists, this is great. I would also like to selected "past" contractual years.

    4 votes

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  20. 30 minute resolution data, this would match how revenue meter data is supplied

    I want to see 30 minute resolution data, this would match how revenue meter data is supplied and could be compared directly against SCADA for anomalies

    4 votes

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    0 comments  ·  Data studio  ·  Admin →
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