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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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273 results found

  1. Add new modifiable Production-based System Availability signal

    Add a new, additional availability signal called “Corrected Production-based System Availability Estimate”, that we could modify so that we could fully exclude from the availability calculation certain days for certain turbines (related to e.g. insurance cases, grid outages etc). Otherwise the availability should be an identical copy of the standard Production-based System Availability. We would need to have the possibility to later adjust the lengths of those excluded historical time periods several times, as our estimates get more accurate in time, and the availability calculation should be instantly updated accordingly. We would like to have the possibility to use the…

    4 votes

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  2. 8 votes

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  3. Task Email Notifications NEED to include a link to the task.

    Notifications through email are very convenient but there needs to be a link to the task being referenced in the notiication email - there is currently a task number which makes it easier to find the task in GB but if there was just a link to the task, a reply comment or edit could be made.

    At the same time - there should be a link to the monitor site page from within the View Task page - this would make it very simple to receive an email notification from a task update - click on the link to…

    6 votes

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  4. Add indication to overdue site/device access

    When there is an overdue site/device access, this is indicated by a red balloon in the sidebar next to the "problematic" asset. However, it is not so easy to find exact record in the Site Access screen that contains overdue device access. It would be logical to indicate respective entries with the same red balloon (both in overviewing Site Access screen and inside specific access details).

    8 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  5. Counter of status code per WTG

    It will be quite interesting to see how often a certain alarm code occurs in a wind turbine.
    Currently there is no counter in the status log or Data studio in order to generate an overview of number of occurances for a particular status code.

    9 votes

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  6. Add site/device access icon from sidebar in widgets

    For monitoring turbines, it would we very helpful to have the site/device access icon or similar pictogramm able to be shown within the monitor / portfolio / stops after having connected a device / site access to a stop code. See attached file.

    20 votes

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  7. Add ability to filter for status type when setting up a new notification scheme for specific codes

    Ability to filter for status type; stop, warning etc, informational, when setting up a new notification scheme for specific codes.

    6 votes

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  8. Task: Change the date and time of a comment

    Change the creation date and time of a comment under Task -> View

    7 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  9. XML Upload Provision for Weekly Intervention Planning

    Workflow proposal;
    1. Operator receives weekly outage planning XML file from Enercon (et al.)

    1. Upload XML file to Breeze
    2. Site and Machine accesses are created by reading XML file data

    (Integrating this into write permissions for the API would be ideal)

    5 votes

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    Accepting Votes  ·  2 comments  ·  Plan  ·  Admin →
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  10. data studio zoom

    When you do a zoom in Data Studio, make that zoom applicable to all charts and not only the "over time" ones.

    5 votes

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  11. Downtime per category trend per month (KPI monitoring)

    Downtime hours per category or production loss per category can be displayed for a selected period. This selected period does not have a resoluition setting option. E.g. when selecting the period 2019 I like to see per month the hours and lossed production per category. A filter can be applied to the category in order to keep the graph or table readable.

    6 votes

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  12. calculate icing loss

    Calculation of the realised production loss (MWh) due to icing, per turbine. Calculation with the IEA standard methodology: https://community.ieawind.org/task19/t19icelossmethod

    7 votes

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  13. Add status filters To Dirty Dozen

    Please can you add status code filters to the dirty dozen. Currently if i look at the top 5 stops on some sites it includes manual stops or / pauses over RCS (Vestas machines) I would like the option to exclude these, so we are able to focus on looking at the most common faults.

    9 votes

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  14. Learned health monitor

    Include a learned health monitor function similar to the learned power curve. Meaning to learn the temperature to power relation of various components. Then be able to compare easier between WTGs and even set alarms based on this.

    6 votes

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  15. Additional Features in HSE

    Add the following to HSE:

    1. Assign the incident to Personnel
    2. Upload a file [i.e. a report or a picture]
    3. Add a comment
    4. Due date for Completion
    5. Priority Level [High, Medium, Low]
    14 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  16. Create task directly from site acces

    When logging of site technicians from site we should be able to create new task directly based on the comments from the technicains.

    for example UPS battery should be replaced on turbine 1

    7 votes

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    Accepting Votes  ·  2 comments  ·  Plan  ·  Admin →
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  17. Filter templates

    It would be nice to have the option to create a filter template/preset. For instance: I only monitor certain parks/turbines. Now I have to manually select these in the filter. It would be nice to be able to create filter presets, so I can filter my turbines with 1 click.

    25 votes

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  18. add extra information icon available to status code

    I would be usefull to include an extra icon displaying a pop-up with extra information on a certainstatus code. This would improveinterpretation of certain status codes that only appear very limted.

    This would involve also creating an extra information field to the status code overview under administrate/contract/status code

    7 votes

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  19. Be able to generate an audit trail of users switching work parties

    Sometimes, technicians have to leave a work party on a turbine and work with another work party on a different turbine. If we add their name onto the new work party, there is no way in the future we can track the fact that he/she was working with another work party previously. Could we have a tracker that indicates which work parties a user has been associated with in a day?

    6 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  20. Display totals in Status logs

    In Status Categorization,
    1- why don't you display the losses together with the downtimes for each line?
    2- then could you display the total of losses and downtimes for what is on display (and thus filtered)?
    It could be very useful so to know the total of losses and downtimes for a specific downtime code by example, or any other filtered downtimes

    8 votes

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    Accepting Votes  ·  0 comments  ·  Statuses  ·  Admin →
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