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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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273 results found

  1. Defining alerts based on status or warnings that have no duration

    In some cases, status or warning have no duration, but inform about the beginning or the end of curtailment, for instance.
    It would be useful if alerts could be set up by a status/warning code indicating the beginning of some event, and another status/warning code indicating it ended.

    4 votes

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  2. conditional powercurve

    For conditional power curves it would be nice to have the following options:
    1. copy the default values to conditonal power curve for editing, that saves time entering the values manually.
    2. it would be nice to add a condition: to be able to give a start date + time and end date + time. Currently if curtailment starts at 10:00 at day 1 and ends at 16:00 at day 5 it requires you to manually enter the conditional power curve 3 times!

    4 votes

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  3. Show number of files for a task

    Get the document symbol for the number of files/documents uploaded in a task, so you can get a good overview of what tasks have documents uploaded (i.e Boroscopy reports) without having a separate tracker.

    2 votes

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  4. Need a new qualification added on Breeze

    Is it possible to add ‘Competent Person (CP)’ in the dropdown box on Breeze when adding in a qualification after completion of a site induction.

    A CP has more limitations on the tasks they can carry out on the HV/LV system than AP and SAP. A CP id not the same as a CT.

    12 votes

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  5. Site time should match SCADA time during summer months (not just in winter!)

    In summer when Australia/Melbourne shifts to Australian Eastern Daylight Time (AEDT = UTC+11) 'Site time' does not match the Vestas wind turbines which always follow Australian Eastern Standard Time (AEST = UTC+10). It would be preferable for the Site time to always match the SCADA data. Thanks!

    5 votes

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  6. Create a specific degradation factor for the first year

    The solar panels manufacturers commonly warranty a different degradation factor for the first year than for the following ones (see example attached: a 3% degradation is expected for the first year, then a 0.706% factor for year 2 to 25).
    Could you create a separate degradation factor for the first year of operations?

    2 votes

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  7. add/copy downtime to multiple days

    At the moment you can add several turbines/assets to a specific downtime but it would be great to also be able to copy or apply a specific planned downtime on multiple days when you have several downtimes with the same time but at different dates. e.g add a planned downtime for 8 hours on monday 08:00 to 16:00 and then be able to copy this and apply also on tuesday or several days.

    4 votes

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  8. Order by device number not Power

    Have the option to when hovering over a data table the data displayed is in the device number order, not highest value (power, current)

    e.g. when looking power produced by each Inverter module for inverter 1 be ordered 1.1, 1.2, 1.3, 1.4 etc not in the order in which they are producing the most power

    2 votes

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  9. Make Analyse URL links include the filtering

    Make the Analyse links include the filtering. For example if I select the time period to be 2021 I'd like the link shared to also be filtered for 2021

    2 votes

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  10. Make the URL links human readable

    Make the URL links human readable, so that I can alter them to adjust the outputs, e.g. for example if I wanted to create a link outside of Greenbyte to refer to show something within Greenbyte

    2 votes

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  11. Tracker availability from statuses

    Today, the tracker availability is only calculated via the deviation of angles. We would need to also have it calculated following (stop) statuses.

    1 vote

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  12. PR at meter level based on IEC

    In solar, calculate the performance ratio at meter level based on the IEC standard definition.

    1 vote

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  13. See Service Contract on Status events in Task

    It would bee really great to be able to see what Service Contract different Status events have in a task. Could it be added as a column under Status events?
    And also the possibility to change the category if needed directly in the task.

    2 votes

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  14. Production losses are calculated towards to Warning events

    1. Would be possible chance configuration so that losses are not calculated toward to warning event? It looks little bit strange in monthly report if losses are calculated toward to warning (this is not root cause for losses). This is not good function in some old wind farms where are all time active warnings. This feature would be individually changed in every wind farm if somebody want that losses are calculated toward to warning.

    2. I would like suggest next: In Breeze, there is general information code (blue) some is generated automatically by Breeze when next conditions are filled.

    • Now active stop-code
    4 votes

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  15. Hide "Devices (opt)" during site access at sites with selected WTSR rules

    For sites with selected WTSR rules, the option to choose a device during site access should be hidden. Selecting a device should only be possible at the next step by choosing qualified personell.

    5 votes

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  16. Improve possibilities for signal data in status export

    Recently, the possibility to add a singal data to the status export was released.
    A possible way to improve this could the following: not only having the averaged value for the whole status period, but also the possibility to have the measurement of the desired variable at the beginning and end of a stop. This can be quite useful too at some cases:
    -like ambient temperature for start-stop of icing stops,
    -wind speed and ambient temperature for bat protections stop or even
    -light intensity when shadow flicker starts/stop.

    1 vote

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  17. Clickable header in monitor/analyze to allow moving up and down the device hierarchy

    When showing a dashboard in Analyze for a site, I can click on a device on the site and get to the dashboard for that device. For that dashboard I would like to see the "path" I moved, i.e. Portfolio/Site/Device as the header, and I would like to be able to click on e.g. "Site" to get back to the site dashboard.

    2 votes

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  18. Qualifications under Personell

    Hello, Is it possible to add more qualifications under personell?
    If i would like to see following:
    GWO
    Medical
    Hotwork permit

    Also if possible to add a date for:

    Issued date:
    Expire date:

    Thanks

    5 votes

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  19. "Service this year" signal to count contractual year an not calendar year

    The signal "service this year", coming from the "maintenance" toggle on availability contracts, currently considers a calendar year. To make it coherent with the availability contract, it should consider the "contractual year" instead.

    3 votes

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  20. Make it possible to upload the Default Power Reduction Mode Allocation List from Vestas to manage curtailments

    Vestas turbines with PPC uses Power Derete Internal codes that in Greenbyte is called Curtailment mode signals. These signal indicate a curtailment event that could have direct impact on the contracual availibility depending on how they are categorized. What the signals indicate and how they should be catecorized are listed in the Default Power Reduction Mode Allocation List.

    The only way to get the Greenbyte system to take this signals into account in the contractual availibity right now is to create an alert and link that alert to one of your curtailment satuses. It not very optimal (with a growing…

    5 votes

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