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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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273 results found

  1. Real-time signal display widget - don't average the "delay" column

    In this widget, the "delay" in the comms averages all of the devices on-site. This is, one device that has not been communicating for several days may distort the figure shown for a whole site (when aggregating per site).

    Seeing the minimum delay would make more sense to see if the communication in the plant is working or not. If there are issues with an individual device I would receive an alert for this.

    3 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  2. Remove the power curve from the "Production distribution" widget in Reports

    The "Production distribution" is a great widget, but by having the PCs on top of it, it just becomes very noisy. In the Data Studio it is possible to only plot the distribution, it would be great to have this option in Reports.

    3 votes

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    1 comment  ·  Reports  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  3. Add Show/Hide Toggle to HSE Observations

    Add a 'show/hide' toggle to the 'Add Incident' window in the Plan - HSE section. This would make visible or hide the particular incident in the Site/Device access windows.
    The reason this is necessary is the Site/Device access windows do not display large volumes of HSE observations very well. The option to hide non critical observations will assist Operational Controllers to relay critical HSE observations to technicians, without having to scroll through an excessively long list. The toggle should default to visible, which will maintain the current functionality for other users.

    13 votes

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    1 comment  ·  Plan  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  4. API Endpoint - 'Try it out' gives 401

    The Greenbyte Developer Portal shows the endpoints, with a TRY IT OUT button on the right hand side. Could you show some (fake) data there?

    Whenever I click this button, I always get an empty body with 401 status.

    1 vote

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    Accepting Votes  ·  1 comment  ·  API  ·  Admin →
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  5. Add "exclude data" functionality in Dashboards and Data Studio

    When I am in a dashboard or Data Studio, and I select a custom time span (e.g. 19/03/2020 to 19/03/2021) with an aggregation per month, the platform will still return the full value for the months of March 2020 and 2021.

    The Reports have a feature to "exclude data" that does exactly what I would need here - excluding the data from 01-18/03/2020 and from 20-31/03/2021.
    Currently there is no way around but aggregating per week/day, but that still doesn't allow me to see March as 1 figure.

    2 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  6. Show Equivalent Full Load Hours in "hours"

    Equivalent Full Load Hours is sometimes shown in "hours" in the platform, but sometimes is shown in "seconds" (like Share->Export Data, or Reports->Time series table (widget)).

    This indicator is useful in hours, can this be resolved?

    1 vote

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  7. Add 'Today' as a preselect for the Power Forecast

    Question related to production forecast. For signal power forecast the time span (one day period) is missing. The only option is to choose custome time interval, but it result in a constant reedition widget with the new day. Whether such an implementation is possible?

    1 vote

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  8. HSE: Add HSE incidents / warnings for all turbines of the same type

    We use the HSE feature mainly to notify the on-site technicians about HSE warnings by the OEMs. These are valid for all turbines of the same type (e.g. Vestas V-112, Enercon E-82 etc), so it would be very helpful to bulk-create and bulk-resolve such warnings for all affected turbine types (side note: as HSE warnings might be country specific, the option of selecting the assets/countries should still exist).

    6 votes

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    0 comments  ·  Plan  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  9. Multiple Target Availabilities

    We have different availability targets for our O&M contracts (e.g. time-based with exclusions) compared to for internal reporting and monitoring (e.g. production-based system availability). It would be good to be able to set different targets for different availability KPIs.

    You can see how confusing this is with only one availability target number in the Key Metrics attached. In the example the difference is negative for Production-based Availability, but positive for the other availabilities, while this is really down to the calculation methodology for each and not a fair comparison to budget/target availability.

    5 votes

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    0 comments  ·  Budgets  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  10. Filter data based on time of day

    Hello, I would like to filter the data based on the timestamp.
    In France, we have 2 different noises curtailment - 1 during night period (10PM to 7AM) and the other during day period (7AM to 10PM).
    When I display the PC during 1 year, it includes all timestamps, but in my case, I may only require the night/day period during this whole year.

    12 votes

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    1 comment  ·  Data studio  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  11. Enable filter in Data Studio for WT-types

    I'm missing the option to filter on WT-types in Data Studio. We have a great variety of WT-bands and WT-types. Therefore it would be great to be able to filter in order to ease the evaluation within certain WT-types.

    10 votes

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    0 comments  ·  Data studio  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  12. Report - Gantt configuration - Select Period

    It's a fixed period. It's possible to select Categories and State, but not the period.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  13. Sun Elevation and Azimuth Data Channels based on Site Location Metadata

    Add data channels in Bright for sun elevation and sun azimuth based on site coordinates that are set in metadata, and allow these channels to be queried through the API.

    These data channels could be used to correlate the actual irradiance to the sun's position, or performance metrics against the sun's position to help identify if areas of underperformance are due to a specific location of the sun.

    1 vote

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  14. Add button "Uncollapse all / Collapse all"

    While checking the correct grouping of Status events, we need to uncollapse them one by one.

    This is not very RSI friendly.

    We would like a button in one of the top rows "Uncollapse all".

    6 votes

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    0 comments  ·  Statuses  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  15. Next asset filtering option would help a lot

    In general the UI requires too many mouse clicks when working repetitive tasks.

    For instance, we have a task like "Perform status categorization for every wind turbine for previous month". Each time, through the filter settings, we have to unselect the current turbine, and select another one. Meanwhile some of the filter settings will be erased.

    Especially some of the windfarms have a clutter of the same statuses. Wind farm A will be curtailed so often, that we want to review them with two filter settings:
    1. Do not show Curtailed statuses (to see what is really happening with the…

    2 votes

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    0 comments  ·  GUI  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  16. Target availability on Wind Farm level

    We have a target availability on the Wind Farm and on the Wind Turbine level. It would have been better to have both as the target is not accurate when using only wind turbine level in our case.

    4 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  17. Power bars and maximum installed effect or maximum effect according to power curve

    It would be nice if the app and the web page could use the maximum power curve value instead of installed capacity in the power bars.

    This would improve our visual knowledge if the machine is running accordingly to the current PC.

    3 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  18. Loss of Production Site Grid Export Limit

    Some wind farms have grid export limits that are less than the installed capacity of the wind farm. When the farm output is at its export capacity, for any turbines that are stopped I would like the loss of production to be zero as the wind farm is not actually losing this potential production.

    2 votes

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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  19. Make all device power curves available from the API

    Currently only the default power curves for each device are available via the API. It would be good to be able to extract all of the power curves assigned to a device

    8 votes

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    0 comments  ·  API  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  20. Data export - Custom intervals

    I have an idea that requesting "Last Month" of data should NOT be a custom interval. It should be a choice in the drop-down menu.

    6 votes

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    0 comments  ·  Data export  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

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