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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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273 results found

  1. Task: Change the date and time of a comment

    Change the creation date and time of a comment under Task -> View

    7 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  2. calculate icing loss

    Calculation of the realised production loss (MWh) due to icing, per turbine. Calculation with the IEA standard methodology: https://community.ieawind.org/task19/t19icelossmethod

    7 votes

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  3. Create task directly from site acces

    When logging of site technicians from site we should be able to create new task directly based on the comments from the technicains.

    for example UPS battery should be replaced on turbine 1

    7 votes

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    Accepting Votes  ·  2 comments  ·  Plan  ·  Admin →
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  4. add extra information icon available to status code

    I would be usefull to include an extra icon displaying a pop-up with extra information on a certainstatus code. This would improveinterpretation of certain status codes that only appear very limted.

    This would involve also creating an extra information field to the status code overview under administrate/contract/status code

    7 votes

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  5. Keeping the track of snag list

    We would like to be able to keep the track of snag list per turbine or per site(i.e. missing parts, malfunctioning equipment etc.); things that are not part of mainly HSE, but worth keeping as part of the records.

    7 votes

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    Accepting Votes  ·  1 comment  ·  Plan  ·  Admin →
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  6. Have name of operation controller in site access

    Have the name of the operation controller in the site access (actually it is a WTSR requirement)

    7 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  7. Automatically add current time as start time when logging on additional personnel to an existing "Site Access"

    When logging on additional personnel to an existing "Site Access", currently you must manually enter the start time for each new person. Instead the Start Time should automatically populate with the current time (i.e. the same way it does when you first create a "Site Access"). This is another time sink that could be easily eliminated.

    7 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  8. Have different colors automatically applied to temperatures-related graphs

    For graphs displaying temperature related values - set up an automatic range of colors from blue to red - depending on the temperatures variations (blue being the coolest and red the hottest)

    7 votes

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  9. Personnel: Add the ability to search for personnel with different filters

    I would like to be able to search for personnel by site induction - ie all persons inducted at Wind Farm A. Or search for all persons with Authorised Technician status at Wind Farm A etc.

    7 votes

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    Accepting Votes  ·  2 comments  ·  Plan  ·  Admin →
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  10. Notifications for overdue site access to several people

    At present 'overdue site access' is reported to the person who logged the site access. Is it possible to add a pop down menu where you can select multiple persons or a group to receive an overdue site access? At present we are not in controll of site access in our day to day buisiness.

    Looking forward to have this feature enabled. Thank you in advance

    7 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  11. The task and site access views should be scrollable instead of the multiple pages.

    Next/Last and Previous/First button placement is also awkward

    7 votes

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  12. Alarms: "Acknowledge" and "Create Task"

    It would be nice if you can Acknowledge and Alarm - create a Task directly from an alarm - see the symbol that a task has been created with the Alarm (features that are already available for Stops - Warnings & Communication).

    7 votes

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    Accepting Votes  ·  0 comments  ·  Plan  ·  Admin →
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  13. Enable mass deletion of incorrectly created curtailments

    Sometimes a lot of curtailment statuses are incorrectly created out of Greenbyte alerts. To delete them one by one is very tedious.
    Please add a delete button, under the mass edit menu in status log and status categorization.

    6 votes

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    0 comments  ·  Statuses  ·  Admin →
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  14. Option to upload mass allocation edits to status log

    Editing the status log (even mass edit) in the Monitor/Status Categorization page can be a bit cumbersome for large sites. A feature that allows the user to download the status data, update the allocations in Excel and then upload the edited data into Greenbyte would be helpful.

    6 votes

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    0 comments  ·  Statuses  ·  Admin →
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  15. over due site/device access notification

    I think a feature that notifies us either audibly or via pop up box to site accesses that have gone overdue would be very useful so as to keep visitors as safe as possible while visiting our sites. it means we can then react quicker to over due situations and start the escalation process to reaching them to check on there welfare much quicker . Taking into account that a lot of the sites are in remote locations and so response times to possible accidents or injuries needs to be as quick as possible.

    6 votes

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    Accepting Votes  ·  1 comment  ·  Plan  ·  Admin →
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  16. Filter component in Status Categorization

    In status categorization it would be very handy to be able to filter on the component level. For instance to filter on "Manual pauze" in order to easily extract them from a large list and allocate the correct component.

    6 votes

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    0 comments  ·  Statuses  ·  Admin →
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  17. Export high resolution data at wind farm level

    We would like to be able to export high resolution data at wind farm level instead of at wind turbine level.

    6 votes

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    0 comments  ·  API  ·  Admin →
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    Accepting Votes  ·  Giorgio responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  18. Allow Taxonomy to do analytics with the data

    Taxonomy is an add-on that give you data from the WTG to the RDS-PP category. There would be a lot of value allowing the user to do the navigation the other way around as well. This is from the RDSPP category down to the turbine.

    6 votes

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    Accepting Votes  ·  Giorgio responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  19. HSE: Add HSE incidents / warnings for all turbines of the same type

    We use the HSE feature mainly to notify the on-site technicians about HSE warnings by the OEMs. These are valid for all turbines of the same type (e.g. Vestas V-112, Enercon E-82 etc), so it would be very helpful to bulk-create and bulk-resolve such warnings for all affected turbine types (side note: as HSE warnings might be country specific, the option of selecting the assets/countries should still exist).

    6 votes

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    0 comments  ·  Plan  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  20. Add button "Uncollapse all / Collapse all"

    While checking the correct grouping of Status events, we need to uncollapse them one by one.

    This is not very RSI friendly.

    We would like a button in one of the top rows "Uncollapse all".

    6 votes

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    0 comments  ·  Statuses  ·  Admin →
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    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

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