Skip to content
Influence

Greenbyte Ideas

← Power Factors Influence

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.



How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9 results found

  1. Selecting an asset group in user permissions

    In the user permissions field it would be helpful to be able to select an asset group. This would get rid of the need to change each single user setting every time that there are changes in the portfolio, instead only change the asset group once for all its users.

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →

  2. Notifications for user administration/ management

    It would be helpful to be able to setup notifications to manage users in the system. The system should be sending out notification to the user when they haven't logged in for example 3 months to ask them to login and also flag this in the user administration.

    With this it will be more easy to revoke unused accounts.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  3. Limit asset permissions on users group level in addition to user level

    Now you have to change permissions on user level to gie a user acces to certain assets. It would be easier to have this on user group level (in addition to user level) so we can add a user to a certain group to give him/her permissions.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  4. Put permissions to acknowledge of status code

    Users with limited permissions are still able to acknowledge status codes. This should be disabled andbased on user permissions in order to avoid 'readers' to change this status.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  5. Make it possible to sort the Administrate/Users table by column

    It would be useful to be able to sort the Users list by column (e.g. Company name)

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Edit ideas in Greenbyte Influence

    When an idea has been submitted in Greenbyte Influence, it can sometimes be useful to have the ability to make changes afterwards.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  7. Extend filter options in user list

    In our case we have a very long list with users / usergroups under the administration tab. It is only possible to search / filter on username or user e-mail. It is not possible to filter for company name or usergroup. This can be usefull when there is a need to clean the list from users who do not need access anymore. Connected to that it would be usefull to filter the columns "account activated" and "last login" column.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  8. User Permissions: Share tasks (READ ONLY) with limited users and clients

    We have created limited users and clients with access to limited functions. We like to add the tasks without the possibility to edit the tasks or commands. In this way clients will be updated with the latest status of a task - but have no access to it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  9. User creation: Change default user type to User or Limited User instead of Admin User

    The Admin user type is the default option when creating a new user. This leads to mistakes where new users are given Admin rights to the system if you don't change the default. The default should be User or Limited User as that will drive you to make a conscious change to Admin.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Users  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  • Don't see your idea?

Greenbyte Ideas

Categories

Feedback and Knowledge Base

(thinking…)