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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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258 results found

  1. HSE Export

    Add an "Export" option under the "Planned/HSE" tab. Have the option to choose which HSE items to export by state- either resolved or unresolved, as well as by site. Have an option to select the date range.

    1 vote

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    0 comments  ·  Data export  ·  Admin →
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  2. Host a Greenbyte/PowerFactors Forum in 2024

    The "Greenbyte Forum" event was a really good place to hear about the latest developments, learn from other users, and better understand the Greenbyte product. I'd recommend hosting one in 2024, particularly given the development of Unity, wider coverage of products under PowerFactors, and that it has been a while since the last one.

    1 vote

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    0 comments  ·  Users  ·  Admin →
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  3. Automatic closing of stop events when the turbine starts generating

    For some assets then events have a start date, but do not have an end time due to communication/data issues. In these cases when the turbine start generating, the stop event should end.

    Equally, we have the reverse where an event might not have a start date, but the turbine is not generating. It would be good to create a synthetic event for these periods too.

    2 votes

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    0 comments  ·  Statuses  ·  Admin →
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  4. mass edit - delete

    Please add a delete button, under the mass edit menu is status log and status categorization . thanks

    2 votes

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    1 comment  ·  Statuses  ·  Admin →
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  5. Customization of Plan / Personnel Qualifications

    Hi Greenbyte team,

    Is that possible to make customizable the Plan/Personnel Qualifications?

    Actually there's much more than AT, CT qualification needed to specify the technicians' qualification for WTSR.

    Thank you very much for your support

    8 votes

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    2 comments  ·  Plan  ·  Admin →
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  6. Site maintenance schedule

    Have a maintenance schedule for sites with an alert system for overdue works.

    • Security Alarm inspections
    • CCTV inspections
    • Fire Alarm inspections
    5 votes

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  7. Have a maintenance schedule tracker for turbines

    Have a maintenance schedule for the turbines with an alert system for overdue works.

    • Annual maintenance
    • Semi-annual maintenance
    • Blade inspection
    • HV inspections
    8 votes

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  8. Automatic updates of technicians GWO records

    Create an API link between the personnel page and WINDA to automatically update technicians GWO records/qualifications using their WINDA ID.

    11 votes

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    0 comments  ·  API  ·  Admin →
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  9. stop button data studio

    Sometimes, you perform an data request in the data studio but it takes a long time to load. you sometimes want to make a change to the data request but you have to wait till the data is loaded.

    It would be nice to have a stop button so you can fill in the new variables

    7 votes

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    0 comments  ·  Data studio  ·  Admin →
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  10. Curtailing park output to max MW

    Due to various reasons there is a need to curtail the park output to a max MW for a given period of time. E.g. when TSO imposes grid constraints (grid maintenance or grid capacity issues).

    The park level max should also be modelled top-down. I.e. not scale on turbine level.

    2 votes

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    0 comments  ·  Plan  ·  Admin →
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  11. Auto Comment option for errorcode's.

    Some errors are to general (or not telling exactly the status of the turbine), like for example Vestas errors: "RCS 13" or errorcode "user defined alarm 20" Therefore a auto comment would make sence that described the code so all of the teammembers know what is happening on a specific windfarm when those kind of errors occur.

    4 votes

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  12. Data exports - change default setting for file type

    Can we have the default setting changed from "one file per aggregate" to "one file for all aggregates"? In 99% of the cases, we need one file including all turbines, so we have to change the setting for each export (and often forget to do so...).

    5 votes

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    0 comments  ·  Data export  ·  Admin →
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  13. description api key

    It would be good to be able to add descriptions to API keys so you can document the purpose of the API key.

    4 votes

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  14. Display several power curves relating to different periods

    Currently, in all widgets and on the data studio, we can only select one time period. To carry out an in-depth analysis of the power curves of a turbine, it would be very interesting to be able to select several periods (one for each PC displayed simultaneously) to detect underperformance more effectively. In addition, it would allow to identify the date of occurrence of an underperformance, as well as to compare wind resources of the two periods on the distribution of the scatter plot.

    13 votes

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  15. active status event widget should have editable comments

    In the active status event widget on monitor -> portfolio or monitor -> windfarm, you can easily acknowledge an event by pressing the button. But you cannot double click on a comment section to fill in a comment.

    This feature is available in the statuslog, but would be very handy to have in the Active status event widget also.

    4 votes

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  16. Icing detection

    There is an existing idea posted in influence regarding the calculation of icing loss by the IEA Task 19 method, but there is no option to comment on it so I created this new topic.
    In order to achieve the calculation of icing loss, there should actually be an option to set up an alert that would generate "curtailment" statuses by the IEA Task 19 method.

    4 votes

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  17. Methods for potential powers

    Methods currently implemented for the calculation of potential powers are not state-of-the-art.
    It would be great if more methods were implemented, like the power-to-power method that Greenbyte wrote a white paper about a couple of years ago, methods involving Machine Learning, methods using learnt power curves computed based on wind speeds from a meteorological model, learnt power curves by wind direction sector with biased nacelle wind speeds measured during stops being rebuilt from data of reference turbines, etc.

    2 votes

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  18. Add turbine reference anemometer for Lost Production Calculation during communication issue

    On windfarms of only two turbines, it is impossible to calculate Lost Production to Downtime in some cases.
    For example, during a communication issue on one turbine, the other turbine works as reference turbine but the calculation is not performed in presence of any curtailment of the reference turbine.
    Add a reference anemometer would allow the possibility to use either Learned or Default PC on the turbine which have no communication, using wind speed signal of the reference turbine.

    8 votes

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  19. Find statuses with a comment, to identify major status events

    In order to quickly see major status events, we would in Status Log or Status Categorization like to filter out all events that have a comment.

    In Aug 22, a new feature was released to search within the comments. This is similar but not the same as finding all statuses with comments.

    2 votes

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  20. 4 votes

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