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Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
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276 results found

  1. Export Data: Device Access - Site access and Task Records to Excel

    Add the ability to be able to export a list of site access - device access - and task records to excel.

    25 votes

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    0 comments  ·  Data export  ·  Admin →
  2. Custom Calculations

    Can you add a tool to allow users to do a custom calculation using data already available in Breeze and be able to save them for future use or display in a dashboard widget?

    17 votes

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  3. Mass edit option for HSE items

    A mass edit or resolve option for HSE items - similar to the mass edit option available in status categorisations - would make editing a large number of items at once much easier!

    15 votes

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    Thank you for this suggestion. Unfortunately there is no room in the roadmap to develop the solution you proposed. Thanks again for taking the time to write down your idea / vote on this idea. We do appreciate your feedback even though it did not result in a new feature in this particular case.

    Kind regards Greenbyte Team

  4. Flagging of user changed categories and default categories of exported data

    It would be great if the exported data from Greenbyte would flag statuscodes where the contract category got changed by the user. This flagging could be implemented by exporting another column of data or even better be a new data point in the status item at API level.
    Greenbyte by itself already shows this by putting a "(D)" in front of the contract category. However this information is lost when exporting the data.

    14 votes

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    0 comments  ·  Statuses  ·  Admin →
  5. Interactive Single Line Diagrams

    We would like to have an interactive Single Line Diagram - for example showing a red mark if there is a problem somewhere.

    14 votes

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    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  6. Add a new filter button/flag to simplify repetitive filter selection over and over again.

    Could you add in on the portfolio view, a UK flag/button we can select to automatically show all uk assets. Currently we have to click "filter", then click "UK", then click "select", then click "all turbines." 4 click task which is repeated multiple times over and over throughout the day.

    Portfolio always refreshes to all worldwide assets whenever it reloads the page after saving a status acknowledgement or commenting on a task. If there was a one click method to filter this to UK it would benefit us as its a very repetitive task throughout the day. :)

    12 votes

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    This is a lovely idea, it will not come to fruition this year though. For now we refer to the function to create country specific dashboards for quicker overview of assets per country/area/customer etc.


    Kind regards Greenbyte Team

  7. Having the widget "site acces actif" next to the stop code and communication issue alerts

    It would be great to have the blue widget, which shows that someone is working at the turbine when an alarm appears in the "UNACKNOWLEDGED STOP CODES" or "UNACKNOWLEDGED COMMUNICATION ISSUES"
    We can see that in the column on the left side of the monitor.
    When technicians are working on the turbine they, most oft he time, stop the tubrine and/or disconnect the communication. Some minutes after appears a new issue in the UNACKNOWLEDGED STOP CODES or in UNACKNOWLEDGED COMMUNICATION ISSUES

    11 votes

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    We have great new features lined up that we can't wait to share with you. Unfortunately this request is not part of the roadmap.

    As already e-mailed a couple of months ago, using a normal sorting consecutively in the side bar would cover for the use case here.

  8. Plan Task | New filters

    Maybe is a good idea to add the following filters to the Plan Tasks view in order to reduce the time resolving and looking for old/unused tasks.

    Filter 1:
    Tasks with Non Active status code/event.

    Filter 2:
    Tasks with Site access/without site access.

    We these 2 filters and with the time interval, we can be able to only show up tasks with the following conditions that we are looking to close:

    • Category: Repair
    • State: Unresolved
    • Filter 1: Non active events
    • Time intervals: (it will be nice if these options are also available)
    o more than 24…

    10 votes

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    0 comments  ·  Plan  ·  Admin →
  9. Curtailment verification feature

    A large proportion of curtailments are not correctly implemented in the turbines. Making sure turbines are curtailed at the right time and right environmental conditions is very important, but also difficult and time consuming.
    It can be vital as in extreme cases permits can be revoked for failure to comply with the conditions of the permit.
    It would be great to automatize this process. The idea would be to check the actual curtailment (from turbine statuses) against a predefined schedule (time of year, of week, of day, could be sunrise/sunset too) + conditions on signals (can be wind speed, wind…

    10 votes

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  10. Contractual maintenance hours

    Contractual agreements may define a fixed number of hours of scheduled maintenance as Available. It seems this is not supported by Greenbyte yet. Please add.

    9 votes

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  11. Mobile app: Possibility to log/unlog a site access using the app

    Most important for companies without 24h remote operation center - where the on-call service (stand-by service) does not always has access to a PC with browser.

    9 votes

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    0 comments  ·  Mobile app  ·  Admin →
    Archived  ·  Eliane responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  12. Tasks: The number of unresolved Tasks is extremely high and time consuming for us to close them and keep it clean.

    Our proposal is the possibility to set up a background process that resolves the tasks of a specific category automatically when they were not connected to any Active Status Event for more than a certain period of time (e.g. 30 days).

    8 votes

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    0 comments  ·  Plan  ·  Admin →
  13. Add shadow calendar to specific turbines

    To be able to create alerts when a shadow stop is not corresponding with the shadow calendar

    8 votes

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    0 comments  ·  Alerts  ·  Admin →
    Archived  ·  Eliane responded

    Thanks for your feedback, Casper. This is an interesting idea, but since it’s not in line with our current strategy, I’m going to archive it for consideration if our long-term plans change.

  14. Selection of the target availability as a line in the availability graph (e.g. 97%)

    In the settings of a turbine a target availability can be given. Currently it is not possible to show the target availability in the graph with system and contractual availability.

    8 votes

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    0 comments  ·  Reports  ·  Admin →

    Hi,

    This is already supported in Greenbyte.

    In an Analyze>WindFarm dashboard, add an "Average over Time" widget. 

    Select an availability signal and then the Config "Analyze Availability".

    The Target availability will show up as a line in the graph.

    KR 

    /Magnus Sjödin, Product Manager

  15. Monitor -> Map: Include windy.com layer in the map

    Would be a nice feature to see regional wind speeds and forecasts directly in Breeze.

    8 votes

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    0 comments  ·  Map  ·  Admin →
    Archived  ·  Erika Brandes responded

    We have great new features lined up for this year that we can’t wait to share with you. Unfortunately this request is not part of the roadmap.

  16. Selecting an asset group in user permissions

    In the user permissions field it would be helpful to be able to select an asset group. This would get rid of the need to change each single user setting every time that there are changes in the portfolio, instead only change the asset group once for all its users.

    7 votes

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    0 comments  ·  Users  ·  Admin →
  17. Start/stop: More intelligent control of turbines based on external parameters

    Make the start/stop feature intelligent. Stop turbines based on status of other turbines. Start/ stop turbines based on potential power - windspeed - … Power control of turbines

    7 votes

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    1 comment  ·  Control  ·  Admin →
  18. Collaborative Library of alarms to be set up

    It would be very useful to have a collaborative library of alarms set up by Breeze users - so we can "copy" the alarms other users are using.

    7 votes

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    1 comment  ·  Alerts  ·  Admin →
  19. Lost production per status code

    We would like to see the breakdown of lost production per alarm code.

    7 votes

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    It sounds like this would be possible using the Dirty Dozen widget available in Data Studio or on Analyze dashboards. If this would not solve your need could you please clarify the request.

  20. Make comment boxes larger for device access and site access

    Make comment boxes larger for device access and site access. This would help us having to frequently adjusting the comment box size.

    6 votes

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