Skip to content

Greenbyte Ideas

Our approach to product feedback

Here at Power Factors, we take product feedback extremely seriously. We believe that listening to our customers, team members, and prospects - by taking their ideas on board - is a sure-fire way to build better products.
We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible.


The benefits of giving us your product feedback

If you take the time to submit your product feedback to us, it means that you have a direct say in how our products develop over time. It means that your ideas are valued and listened to, rather than filed away and ignored.
Ultimately, it allows us to work with you to build the best products we possibly can.

What happens to your product feedback

Our product teams meet regularly with the CSMs, to go through new ideas. Once we have verified that an idea isn’t already available in the system, and seems like a good idea, we change the status to Accepting Votes. Then more people can vote, prioritize, and give us information. This allows us to gauge demand, gather use cases, and establish impact & value.

If we decide to implement an idea, the status will change to Planned or In Development. When it’s done, the status will change to Delivered. Anyone who has submitted or voted on a specific request will be notified when the status of the request is updated. We will always provide an explanation as to the nature of the status update.

Unfortunately, not all requests are in line with our vision and strategy, so sometimes we reject them. When this happens, the status will be changed to Archived and we’ll add a note to let you know that it won’t be delivered.


How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

  • Customer feedback - there are many ways we listen for your feedback:
    formal customer interviews and other research activities
    events like conferences and trade shows
    comments and votes on issues here in Greenbyte & BluePoint Influence
  • CSM team insights - our CSM team knows which issues are the most challenging and most common for customers.
  • Product analytics - we track how users move through the system, which helps us understand how existing features are being used.
  • Product strategy - our long-term strategic vision for the products.
If you reach out directly to our support or customer success teams, they'll be able to look up the ideas for you, but they won't have any additional information or provide an estimate for when your item will be reviewed.


Custom applications

Sometimes you need functionality that is specific to your needs and not necessarily useful for other customers or in line with Power Factors strategic goals. These special requests are addressed through custom applications, which can be developed by you, using the Greenbyte API, by third-party partners, or by Power Factors for an additional fee. If you are interested in having a custom application built, contact your CSM.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

273 results found

  1. Trainee Personnel qualification

    Is it possible to add a "Trainee" section under personnel qualifications? There are many technicians who do not have any qualifications yet and it would be advantageous for OCC etc... to be confident on the status of the technician and know to not allow them to take control of a turbine and that only site access is allowed.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Site time should match SCADA time during summer months (not just in winter!)

    In summer when Australia/Melbourne shifts to Australian Eastern Daylight Time (AEDT = UTC+11) 'Site time' does not match the Vestas wind turbines which always follow Australian Eastern Standard Time (AEST = UTC+10). It would be preferable for the Site time to always match the SCADA data. Thanks!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. HSE incident status option in the HSE table widget

    We need the possibility to list only HSE cases of a certain status (resolved - unresolved) in the report HSE table widget. Currently it is not possible to have a table in the reports listing only the open = "unresolved" HSE cases.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Defining alerts based on status or warnings that have no duration

    In some cases, status or warning have no duration, but inform about the beginning or the end of curtailment, for instance.
    It would be useful if alerts could be set up by a status/warning code indicating the beginning of some event, and another status/warning code indicating it ended.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Alerts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Get notification for an overdue in the Plan section

    In the Plan section suggest to get a notification if someone goes beyond the working end time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. add/copy downtime to multiple days

    At the moment you can add several turbines/assets to a specific downtime but it would be great to also be able to copy or apply a specific planned downtime on multiple days when you have several downtimes with the same time but at different dates. e.g add a planned downtime for 8 hours on monday 08:00 to 16:00 and then be able to copy this and apply also on tuesday or several days.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Hide "Devices (opt)" during site access at sites with selected WTSR rules

    For sites with selected WTSR rules, the option to choose a device during site access should be hidden. Selecting a device should only be possible at the next step by choosing qualified personell.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Make it possible to indicate a Task or HSE Event in the Plan section is "IN PROGRESS"

    Currently, tasks and HSE events in Greenbyte can only be designated as "Unresolved" or "Resolved". Being able to indicate that a task is in progress would make it possible to monitor how quickly action is being taken and ultimately closed out.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Qualifications under Personell

    Hello, Is it possible to add more qualifications under personell?
    If i would like to see following:
    GWO
    Medical
    Hotwork permit

    Also if possible to add a date for:

    Issued date:
    Expire date:

    Thanks

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Make it possible to upload the Default Power Reduction Mode Allocation List from Vestas to manage curtailments

    Vestas turbines with PPC uses Power Derete Internal codes that in Greenbyte is called Curtailment mode signals. These signal indicate a curtailment event that could have direct impact on the contracual availibility depending on how they are categorized. What the signals indicate and how they should be catecorized are listed in the Default Power Reduction Mode Allocation List.

    The only way to get the Greenbyte system to take this signals into account in the contractual availibity right now is to create an alert and link that alert to one of your curtailment satuses. It not very optimal (with a growing…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Production losses are calculated towards to Warning events

    1. Would be possible chance configuration so that losses are not calculated toward to warning event? It looks little bit strange in monthly report if losses are calculated toward to warning (this is not root cause for losses). This is not good function in some old wind farms where are all time active warnings. This feature would be individually changed in every wind farm if somebody want that losses are calculated toward to warning.

    2. I would like suggest next: In Breeze, there is general information code (blue) some is generated automatically by Breeze when next conditions are filled.

    • Now active stop-code
    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add Show/Hide Toggle to HSE Observations

    Add a 'show/hide' toggle to the 'Add Incident' window in the Plan - HSE section. This would make visible or hide the particular incident in the Site/Device access windows.
    The reason this is necessary is the Site/Device access windows do not display large volumes of HSE observations very well. The option to hide non critical observations will assist Operational Controllers to relay critical HSE observations to technicians, without having to scroll through an excessively long list. The toggle should default to visible, which will maintain the current functionality for other users.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  13. Show number of files for a task

    Get the document symbol for the number of files/documents uploaded in a task, so you can get a good overview of what tasks have documents uploaded (i.e Boroscopy reports) without having a separate tracker.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Status changes trazability via API

    when it comes to refreshing a status database via API, it is quite challenging to update manual changes in the status (i.e, category changes, group structure change, manually added stops that change the group structure,,,)

    Would be great to have in the API some way to trace those changes. For example, "last modified" point in the API would already help. It would also be nice to know if the event was added manually, see image.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Display availability in status log

    It would be great if, in the status log (the one in data studio), one would be able to see how much one stop/status affects the availability for that turbine during the given month or period.

    This would significantly facilitate the process of comparing the data in Greenbyte to that of the service provider.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Statuses  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Connecting alerts to tasks (acknowledging and commenting)

    For monitoring purposes it would be of great benefit to be able to ackonowledge and connect alerts with corresponding tasks. Alerts can come and disappear with a different scheme than statuses if the conditions are met. This would make it possible to have task comments appear at the status codes and the corresponding alerts at the same time. This would increase the overview about situations we want to be aware of.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Alerts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  17. Create a specific degradation factor for the first year

    The solar panels manufacturers commonly warranty a different degradation factor for the first year than for the following ones (see example attached: a 3% degradation is expected for the first year, then a 0.706% factor for year 2 to 25).
    Could you create a separate degradation factor for the first year of operations?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. HSE Filter by Device

    I would like functionality to filter HSE notes by device as well as site.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plan  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Accepting Votes  ·  Eliane responded

    Thanks for your feedback, this is a great request. It’s open for voting from other users.

  19. "Service this year" signal to count contractual year an not calendar year

    The signal "service this year", coming from the "maintenance" toggle on availability contracts, currently considers a calendar year. To make it coherent with the availability contract, it should consider the "contractual year" instead.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Order by device number not Power

    Have the option to when hovering over a data table the data displayed is in the device number order, not highest value (power, current)

    e.g. when looking power produced by each Inverter module for inverter 1 be ordered 1.1, 1.2, 1.3, 1.4 etc not in the order in which they are producing the most power

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base